Frequently Asked Questions
What information do I need for a birth chart?
For an accurate birth chart, you'll need your date of birth, time of birth (as precise as possible), and place of birth. The birth time is especially important for calculating house positions and your rising sign.
How many free readings can I get?
Each email address is eligible for up to 5 free readings across all our free tools. After that, you can continue with our premium reports for unlimited access to detailed insights.
Why do I need to verify my email?
Email verification helps us prevent abuse and ensures that your personalized reading reaches the right person. It only takes a moment and helps us maintain service quality for everyone.
How long does it take to receive a premium report?
Premium reports are typically generated within 5-10 minutes after successful payment. You'll receive an email notification when your report is ready, and you can access it anytime from your dashboard.
What's included in the Complete Bundle?
The Complete Bundle includes both premium reports: Life Report (Kundali Prakash) and 5-Year Forecast (Varshphal Predictions). You save $9 compared to purchasing them separately ($99 instead of $108), and you get priority report generation.
Is my personal information secure?
Absolutely. We use industry-standard encryption and never share your personal or birth information with third parties. Please review our Privacy Policy for complete details.
What if I don't know my exact birth time?
While an exact birth time provides the most accurate reading, we can still generate meaningful insights with an approximate time. The planetary positions will be accurate; only house placements may vary.
Do you offer refunds?
Due to the personalized nature of our reports, we generally cannot offer refunds once a report has been generated. However, if you experience technical issues, please contact our support team and we'll do our best to help.
Still have questions?
Contact Support